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    |  Dear Frederick Shaddock, | 
  
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        |  | Thank you for updating your 
        Prometric Internet profile. To ensure proper delivery of your exam and 
        all certification materials, Prometric must have accurate and current 
        information. Your requested changes have been made and confirmed. You 
        have real-time access to schedule, reschedule, cancel, and confirm an 
        exam. You can also view your Prometric exam history, print door-to-door 
        driving directions to testing centers in North America, link to 
        vendor-specific IT program information, and much, much more via
        www.prometric.com! |  
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        |  | Included within 
        this e-mail is your current Prometric candidate profile, as well as 
        answers to frequently asked questions. For additional assistance, you 
        may visit our website at 
        www.prometric.com .  |  | 
  
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        |  | Candidate Profile 
          
            | Candidate's Name: | Rick Shaddock |  
            | Address: | 
              
                | 510 N Street SW Washington, DC  20024, United 
                States
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            | Company: | C I Corporation |  
            | Home Phone: | 1 - 202 - 829-4444 |  
            | Work Phone: | 1 - 202 - 365-6100 |  
            | Email Address: | rick@cicorp.com |  
            |  |  
            | Please note: For security reasons, we have not included 
            updates to your Prometric ID or password specific changes, if 
            applicable. |    (back to top) |  | 
  
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        |  | How do I 
        schedule an exam? You can 
        schedule your exam online by visiting
        www.prometric.com, and clicking 
        on the link 'Schedule a Test'. Once you have entered your desired area 
        of study and region preference, you will be directed to pages asking for 
        the specific test you would like to take. You will then be prompted to 
        choose a test center where you can take the test. Once the test center 
        has been selected, you must login to pay for your exam and finish 
        processing your appointment. Please be sure to have your Prometric 
        Internet ID and password available as you start scheduling your exam.
         (back to top) |  | 
  
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        |  | What do I 
        need to bring (and not bring) to my exam? 
        You will need to bring two (2) forms of identification to the testing 
        site. One must be a current, government-issued photo ID, such as a valid 
        passport or driver's license, with a photo that looks like you. Be sure 
        the names on your ID are displayed the same way it is displayed on your 
        exam record, and that both ID's have a current signature that look like 
        yours. Examples of other pieces of ID are credit cards and check cashing 
        cards.  Please note:
 
          The test will not be delivered without the appropriate form of 
          identification. Prometric Test Center Administrators have the right to 
          refuse seating you for the exam if they are unable to properly 
          identify you.    What not to bring: 
 
          Do not bring notes, pens, pencils, paper, large purses, or 
          backpacks to the test center. Supplies needed for taking the exam will 
          be provided by the test center. No cell phones or pagers are allowed in the test room. There are 
          small lockers (12" H x 12" W x 12-18" D) available for candidates to 
          store keys and small purses during the exam. There is no secure storage available for large books, bags, or 
          large coats. Prometric cannot accept responsibility for loss or theft 
          of items left in common use areas such as the waiting rooms.    (back to top) |  | 
  
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        |  | When do I 
        need to arrive for my exam?   
          You should arrive at the testing center at least 30 minutes before 
          the test is scheduled to begin. Tests are given by appointment. On 
          days with no appointments scheduled a center may not be opened. If you 
          have an appointment you can expect the center to open at least 30 
          minutes before your appointment. It takes about 3 - 5 minutes per candidate to complete the sign-in 
          process. If you are the 10th person to arrive, it will take us about 
          30 minutes to start signing you in. If there are questions about your 
          ID, your registration, any of the pretest qualifications, or if you 
          are late, you will be asked to wait until other candidates are signed 
          in. Don't worry! Each test is individually timed; your test will not 
          start until you are signed in and seated. Once you have notified the center staff that you are here and 
          ready to test, you can relax and watch the process. We do this all the 
          time, and look forward to our time with you once your turn comes. Please note that the exam duration may include an exam tutorial 
          and client survey.    (back to top) |  | 
  
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        |  | How can I 
        view or print my appointment confirmation? If you would like to review the status of your appointment, please 
        visit www.prometric.com and 
        follow the on-screen instructions. (back to top) |  | 
  
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        |  | How do I 
        update my candidate profile? Please take a moment and confirm that your personal information 
        listed above is accurate. To ensure proper delivery of your exam and all 
        certification materials, Prometric must have accurate and current 
        information. If any information needs to be updated, please visit
        www.register.prometric.com, 
        login using your e-mail address and password, then choose "Update 
        Profile". Please note: This address reflects your permanent, home address. To 
        ensure delivery of official correspondence and certification material, 
        you may also provide name and address information in your country's 
        official language. (back to top) |  | 
  
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        |  | How can I 
        contact Prometric with specific questions? If you have any other concerns not answered in this email, please 
        follow the appropriate links below to help solve your issues: (back to top) |  |