Data Conversion
Quality Assurance| # | Done | Function |
| 1 | Contacts (People) count matches the source data | |
| 2 | Accounts (Companies, Organizations, and Associations) count matches the source data | |
| 3 | Contacts generally appear normal from random testing | |
| 4 | Accounts (Organizations) generally appear normal from random testing | |
| 5 | Contact names converted ok | |
| 6 | Addresses converted ok | |
| 7 | Secondary Contacts & addresses ok | |
| 8 | Tertiary Contacts & addresses, either as new contacts or along with primary contact | |
| 9 | Country Code in phone and Zip Code placement is appropriate for the country | |
| 10 | No duplicate records | |
| 11 | No blank records | |
| 12 | Phone numbers converted | |
| 13 | Secondary phone numbers with labels | |
| 14 |
Activities (calls, meetings, to-do's) |
|
| 15 | Activities properly linked to contacts | |
| 16 |
History (accomplished Activities) converted |
|
| 17 | Notes converted | |
| 18 | Groups ok | |
| 19 | Email addresses | |
| 20 | Links to documents and attachments | |
| 21 | Sales / Opportunities | |
| 22 | Email contents - the actual messages | |
| 23 | Filters in to Groups ok | |
| 24 | User rights converted | |
| 25 | User Defined Fields have original labels | |
| 26 | Record Manager is correct | |
| 27 | Makes sure all Unique Id's are filled properly | |
| 28 | Trims character fields of excess blanks | |
| 29 | Retain Record Creator, Date, and Time | |
| 30 | Retain Group Creator | |
| 31 | Fill in Group Descriptions | |
| 32 | DeDuplicate Groups | |
| 33 | Make Contacts Public or Private as in the source CRM | |
| 34 | Make Activities Public or Private as in the source CRM | |
| 35 | Import multiple Web Site URLs | |
| 36 | Fill in Country from Phone Area Code | |
| 37 | Mobile Phone and Pagers in correct fields | |
| 38 | Removes extra 1's for USA and fix dashes in Phone numbers | |
| 39 | Phone Extensions in proper case and place | |
| 40 | Special handling for GM User List | |
| 41 | Color Activity by Priority Hi=Red, Med=Blue, Low=Black | |
| 42 | Check FName and LName for proper Lookup | |
| 43 | For Microsoft CRM, emphasize History tab | |
| 44 | Normal number of Tasks for in-house Users | |
| 45 | Contact Manager ID is converted and available | |
| 46 | New User record created |
Issues Found:
Quality Assurance Technician:
Date of Testing:
Status: Failed (Do over again) Pass (Ok to send to customer)