ADSL
ATM
Architecture
Asymetric digital subscriber 
line(ADSL)
Access Line
Access Rate
Adapter Card
Application Service Provider (ASP)
Asynchronous Transfer Mode (ATM)
Asynchronous Transmission
Backbone
Bandwidth
Baseband
BGP
Broadband
Call Centre
Carrier
Channel
Circuit Switching
Circuit-Switched Network
Client/Server Architectures
Colocation
Compression
Computer telephony integration: CTI.
Customer Premises Equipment (CPE)
Data Terminal Equipment (DTE) 
Direct dial inward (DDI)
Dedicated Line
Demodulation
Dial up
Digital Subscriber Line
Downstream
e-Commerce
Enterprise Network
Ethernet
Exchange lines
Fast Ethernet
Fibre Optic Cable
Firewall
Fixed Wireless
Frame Relay
Gpbs
GSM
Hub
Hypertext mark up language: HTML.
Interface
Internet
Internet Access
Internet Protocol
Internet Service Provider (ISP)
ISDN
ISP
Kilobits per second (Kbps)
Kilostream
Leased Line
LAN (Local Area Network)
Local Loop 
MPEG
MPEG1
MPEG2
Megabits per second (Mbps)
Megastream
Modem
Modulation
Multiplexor
Network
Network Management System (NMS)
Packet 
Packet Switched Network 
Packet Switching 
Peering
Proprietary
Protocol
Public Switched Telephone Network 
PSTN
Redundancy
Router
Satellites
Server
Set top Box
Signalling
Synchronous Transmission
T-1 Carrier
Telco
Telecommuting
Terminal Adapter
UPS
Videoconferencing
Video on Demand
Voice Mail
Voice over IP
VPN
WAN
WLL
World wide web
X.25 
ADSL
Asymmetric digital subscriber line, a new technology that allows more data to be 
sent over existing copper telephone lines (POTS). ADSL supports data rates of 
from 1.5 to 9 Mbps when receiving data (known as the downstream rate) and from 
16 to 640 Kbps when sending data (known as the upstream rate). 
ATM 
Asynchronous Transfer Mode, a network technology based on transferring data in 
cells or packets of a fixed size. The cell used with ATM is relatively small 
compared to units used with older technologies. The small, constant cell size 
allows ATM equipment to transmit video, audio, and computer data over the same 
network, and assure that no single type of data hogs the line.
Architecture 
The overall design of hardware or software. If the description is open 
architecture, this means it is generally compatible with major applications. 
Asymetric digital subscriber line (ADSL)
A method of transmitting at speeds up to 7 Mbps in one direction over a single 
copper line, with up to 640 kbps in the opposite direction 
Access Line 
The physical telecommunications circuit connecting an end user location with the 
serving central office in a local network environment. Also called the local 
loop or "last mile." 
Access Rate 
The transmission speed of the physical access circuit between the end user 
location and the local network. This is generally measured in bits per second. 
Also called Access Speed. 
Adapter Card 
Circuit board or other hardware that provides the physical interface to a 
communications network; an electronics board installed in a computer which 
provides network communication capabilities to and from that computer; a card 
that connects the DTE to the network. Also called a network interface card (NIC). 
See also Data Termination Equipment, Network Interface Card. 
Application Service Provider (ASP) 
A company that offers a contractual service for deploying hosting and managing 
packaged software from a central facility. 
Asynchronous Transfer Mode (ATM) 
A protocol that packs digital information into 53-byte cells (5 byte header and 
48 bytes of payload) that are switched throughout a network over virtual 
circuits. Standardized by the ITU-T in 1988 to create a Broadband Integrated 
Services Digital Network (B-ISDN). Its ability to accommodate multiple types of 
media (voice, video, data) makes it a likely player for full service networks 
based on ADSL and VDSL. 
Asynchronous Transmission 
Data transmission one character at a time to the receiving device, with 
intervals of varying lengths between transmittals, and with start bits at the 
beginning and stop bits at the end of each character, to control the 
transmission. In xDSL and in most dial up modem communications, asynchronous 
communications are often found in Internet access and remote office 
applications. 
Backbone 
That part of a network, which is used as the main path for carrying traffic 
between network endpoints. 
Bandwidth
Bandwidth is a measure of the amount of data that can be transmitted down 
a telecommunication link. The rate of data flow is expressed in terms of the 
number of data bits transmitted per second e.g. kbps(thousands of bits per 
second) or Mbps(millions of bits per second).The broader the bandwidth the 
larger the amount of data that can be sent. For example; a coaxial cable may 
have a data rate of 140 Mbps, enough to carry, at any one time, the information 
for two TV channels or nearly 300 music channels or about 2000 telephone 
channels. Optical fibres have even greater data rates of 500 Mbps or more. 
Coaxial cable is considered as broadband, whereas telephone wire (twisted pair) 
is narrowband. 
Baseband 
Using the entire bandwidth of a transmission medium, such as copper cable, to 
carry a single digital data signal. 
BGP
Border Gateway Protocol, an Internet protocol that enables groups of routers to 
share routing information so efficient, loop-free routes can be established. BGP 
is commonly used within and between Internet Service Providers 
Broadband 
Sharing the bandwidth of a medium such as copper or fiber optic cable, to carry 
more than one signal. 
Call Centre 
Where calls are handled by individuals who are trained to resolve those calls as 
a one-stop shop, either for customer service, sales or enquiries. Call centres 
are found in virtually all vertical industries, but are very common in banks, 
insurance, airline and hotel sectors. 
Carrier 
A company supplying communications and related services to domestic and/or 
business users. 
Channel 
A generic term for a communications path on a given medium; multiplexing 
techniques allow providers to put multiple channels over a single medium. See 
also Multiplexer. 
Circuit Switching
A switching system that establishes a dedicated physical communications 
connection between end points, through the network, for the duration of the 
communications session; this is most often contrasted with packet switching in 
data communications transmissions. 
Circuit-Switched Network
Network that establishes a physical circuit temporarily on demand 
(typically when a telephone or other connected device goes "off hook", and keeps 
that circuit reserved for the user until it receives a disconnect signal. 
Client/Server Architectures
A distributed computing model that involves distributing information 
resources in servers which are accessed by so-called "clients", the end users. 
This is generally opposed to centralized mainframe computing architectures. 
Colocation 
A server, usually a Web server, that is located at a dedicated facility designed 
with resources which include a secured cage or cabinet, regulated power, 
dedicated internet connection, security and support. These colocation facilities 
offer the customer a secure place to physically house their hardware and 
equipment as opposed to locating it in their offices or warehouse where the 
potential for fire, theft or vandalism is much greater. Colocation facilities 
offer high-security, including cameras, fire detection and extinguishing 
devices, multiple connection feeds, filtered power, backup power generators and 
other items to ensure high-availability which is mandatory for all Web-based, 
virtual businesses. 
Compression
The act of sampling and reducing a signal for the purposes of saving storage or 
transmission capacity. 
Computer telephony integration: CTI. 
Where the computer and telephone interact with each other, enabling you to give 
commands to the telephone through your PC, and vice versa. 
Customer Premises Equipment (CPE) 
A wide range of customer-premises terminating equipment which is connected to 
the local telecommunications network. This includes telephones, modems, 
terminals, routers, settop boxes, etc. 
Data Terminal Equipment (DTE) 
Typically the device that transmits data such as a personal computer or data 
terminal. 
Direct dial inward (DDI)
Enables you to dial directly into a company and reach an extension without 
routing through a switchboard operator. 
Dedicated Line 
A transmission circuit that is reserved by the provider for the full-time use of 
the subscriber. Also called a Private Line. 
Demodulation
Conversion of a carrier signal or waveform (analog) into an electrical signal 
(digital). 
Dial up
The process of initiating a switched connection through the network; when used 
as an adjective, this is a type of communication that is established by a 
switched-circuit connection. 
Digital Subscriber Line 
A general term for any local network loop that's digital in nature; technically, 
DSL equates to ISDN, but this is decreasingly enforced terminology. 
Downstream
In xDSL, the communications from the network towards the customer premises. 
e-Commerce
Trading where the transaction, including payment, takes place over the 
Internet. 
Enterprise Network
A term for a widely dispersed, multifaceted telecommunications network 
for a particular purpose or organisation; a term for all of an organization's 
telecommunications networking services and equipment. 
Ethernet 
A popular LAN standard. It handles low-level protocols and normally employs a 
single coaxial cable. It is also possible to use thinner twisted pair cabling or 
indeed fibre optics. Specially designed communications software is used to 
control data transmission. 
Exchange lines 
Another name for telephone lines or trunks. 
Fast Ethernet
A LAN used to connect devices within a single building or campus at speeds up to 
100 Mbps. Within the OSI model, Fast Ethernet is defined at layer one (physical) 
and layer two (data link). Also referred to as 100Base-T. 
Fibre Optic Cable
A transmission medium composed of glass or plastic fibres; pulses of light are 
emitted from a laser-type source. Fibre optic cabling is the present cabling of 
choice for all inter exchange networks, and increasingly for the local exchange 
loops as well; it is high security, high bandwidth, and takes of little conduit 
space. Considered the physical medium of all future land-based communications.
Firewall 
A firewall is a security measure that consists of a separate computer that acts 
as a 'bouncer' between the Internet and an internal network. Its job is to sift 
through all incoming traffic and turn away any undesirables and also to 
implement security measures. 
Fixed Wireless
Wireless devices or systems that are situated in fixed locations, such as an 
office or home, as opposed to devices that are mobile, such as cell phones and 
PDAs. Fixed wireless devices normally derive their electrical power from utility 
mains, as opposed to portable wireless devices that normally derive their power 
from batteries. 
Frame Relay 
A packet-switching protocol for connecting devices on a Wide Area Network (WAN).
Gpbs 
Gigabits - 1,000,000,000 bits per second 
GSM 
Global System for Mobile Communications, one of the leading digital cellular 
systems. GSM uses narrowband TDMA, which allows eight simultaneous calls on the 
same radio frequency. 
Hub 
A common connection point for devices in a network. Hubs are commonly used to 
connect segments of a LAN. A hub contains multiple ports. When a packet arrives 
at one port, it is copied to the other ports so that all segments of the LAN can 
see all packets 
Hypertext mark up language: HTML. 
The language protocol of the Internet, enabling all computers - whether PC or 
Mac - anywhere in the world to share information. All documents need to be 
translated into HTML in order to be viewed on the Internet. There are now many 
packages that can do this automatically from a word processed document. See also 
Internet protocol. 
Interface 
A point of connection between two systems, networks or devices. 
Internet 
A global network of computers, enabling anyone, anywhere in the world to contact 
anyone else on the system, or view their documents. Sending messages is called 
e-mail, viewing documents is called web browsing. 
Internet Access 
The physical telephone circuit connection between the subscriber and the nearest 
Internet access node. 
Internet Protocol 
The language of the Internet, called HTML, Hyper text mark up language. 
Internet Service Provider (ISP) 
The telecommunications company providing subscriber access into the Internet.
ISDN 
Integrated Services Digital Network, ISDN, is a telecommunications service which 
has evolved from the existing public telephone network. ISDN is a network that 
can transmit data, voice, image, and facsimile either separately or 
simultaneously on the same network that carries regular telephone calls. 
ISP
A company providing access to the internet. 
Kilobits per second (Kbps)
A measure of bandwidth capacity or transmission speed. It stands for a thousand 
bits per second. 
Kilostream 
The commercially available leased line service that operates at 64 Kbps. 
Leased Line 
A permanent telephone connection between two points set up by a 
telecommunications common carrier. Typically, leased lines are used by 
businesses to connect geographically distant offices. Unlike normal dial-up 
connections, a leased line is always active. 
LAN (Local Area Network) 
A computer network that spans a relatively small area. Most LANs are confined to 
a single building or group of buildings. These normally connect workstations and 
personal computers 
Local Loop 
A generic term for the connection between the customer's premises (home, office, 
whatever) and the provider's serving central office. Historically, this has been 
a wireline connection; however, wireless options are increasingly available for 
local loop capacity. Also colloquially referred to as "the last mile" (even 
though the actual distance can vary). 
MPEG 
See Motion Picture Experts Group. ISO organization responsible for the 
development for standards surrounding coded video and audio. 
MPEG1 
Compression scheme for full motion video. Compression algorithm introduced by 
MPEG in 1991, the common goal of MPEG is compress 7.7 Meg down to about 150 
Kbytes. MPEG 1 is designed to provide a resolution of 352 by 240 pixels at 30 
frames per second. 
MPEG2 
Video compression standard selected by MPEG. Designed to provide a resolution of 
720 by 480 pixels at 30 frames per second. Likely to be the leading compression 
algorithm for a range of video applications including video of demand. 
Megabits per second (Mbps) 
A measure of bandwidth capacity or transmission speed. It stands for a million 
bits per second. 
Megastream 
The commercially available leased circuit operating at 2.048 Mbps 
Modem 
A device that links a computer to other computers through a telephone line. The 
modem enables a computer to send and receive binary data over a telephone line 
by changing the bits into sound waves. 
Modulation
The process whereby an electrical carrier wave is altered to facilitate the 
transmission of a signal. 
Multiplexor
A device which enables several different signals to be sent down the same 
line. 
Network 
A group of two or more computer systems linked together to form LAn's and WAN's
Network Management System (NMS) 
That system which allows a provider or end user to manage portions or all of a 
telecommunications network; in xDSL, network management systems allow providers 
to control and monitor those services based on the ADSL streams, at both the 
physical and logical layers of the services. 
Packet
A sub-unit of a data stream; a grouping of information that includes a header 
(containing information like address destination) and, in most cases, user data.
Packet Switched Network
Network that does not establish a dedicated path through the network for 
the duration of a session, opting instead to transmit data in units called 
packets in a connectionless manner; data streams are broken into packets at the 
front end of a transmission, sent over the best available network connection, 
and then reassembled in their original order at the destination endpoint. 
Packet Switching 
A switching system that uses a physical communications connection only long 
enough to transit a data message; data messages are disassembled into packets 
and reassembled at the receiving end of the communication link; packets may 
travel over many diverse communications links to get to the common endpoint. 
This is most often contrasted with circuit switching in data communications, 
where all data messages transmitted during a session are transmitted over the 
same path for the duration of the session. 
Peering 
A relationship whereby two autonomous networks exchange traffic, generally using 
BGP protocol. 
Proprietary 
A system or software design which means the system or software may only be 
compatible with other products from the same vendor. 
Protocol 
An agreed-upon format for transmitting data between two devices. 
Public Switched Telephone Network PSTN 
A circuit-switched analogue network which makes connections for the duration of 
telephone call. These connections are usually used for voice but can also carry 
data between facsimile machines and computers (via a modem). 
Redundancy 
The ability of a system to continue non-stop when a failure occurs. 
Router 
The device that connects multiple computer networks by reading layer three 
addressing on incoming and outgoing packets. Packet information is read and the 
packets are then forwarded to the appropriate end station. 
Satellites
A communication satellite can be thought of as a big microwave repeater in the 
sky. A satellite dish is a broadband communication technology. It contains one 
or more transponders each of which listens to some portion of the spectrum, 
amplifies the incoming signal and then rebroadcasts at another frequency to 
avoid interference with the incoming signal. The downward beam can be broad, 
covering large areas (e.g. direct broadcasting) or narrow, focusing on a small 
geographic area (e.g. pin pointing a ground station ). Satellites can also be 
used for direct transmission between ground stations. 
Server
A computer or device on a network that manages network resources. For example, a 
file server is a computer and storage device dedicated to storing files. Any 
user on the network can store files on the server. A print server is a computer 
that manages one or more printers, and a network server is a computer that 
manages network traffic. A database server is a computer system that processes 
database queries. 
Set top Box 
A transmission/reception device that acts as an interface typically to a 
television or other video output display device. 
Signalling
The process of sending a transmission over a physical medium for purposes of 
communication. 
Synchronous Transmission
Data transmission using synchronization bytes, instead of start/stop bits, to 
control the transmission. 
T-1 Carrier 
A dedicated phone connection supporting data rates of 1.544Mbits per second. A 
T-1 line consists of 24 individual channels, each of which supports 64Kbits per 
second. Each 64Kbit/second channel can be configured to carry voice or data 
traffic. 
Telco
A generic term for the local telephone company operator in a given area.
Telecommuting
American term for teleworking where people work from home either full time or as 
part of their working week. 
Terminal Adapter
A device that connects a computer to an external digital communications line, 
such as an ISDN line. A terminal adapter is somewhat like a modem, but whereas a 
modem needs to convert between analog and digital signals, a terminal adapter 
only needs to pass along digital signals. 
UPS
Abbreviation of uninterruptible power supply, a power supply that includes a 
battery to maintain power in the event of a power outage. Typically, a UPS keeps 
a computer running for several minutes after a power outage, enabling you to 
save data that is in RAM and shut down the computer gracefully. 
Videoconferencing 
Allows two or more people to meet "face-to-face" as easily as dialling a 
telephone call. A small camera captures the image of the users. Modern data 
compression techniques allow this image together with high quality speech to be 
carried in the two 64 kbps B- channels of an ISDN Basic Rate Access (BRA). For 
three or more people to use this technology, a video conference "bridge" is 
needed to switch the speed and images. 
Video on Demand 
The ability to activate a stored or live motion picture stream; in xDSL the 
application that allows subscribers to view movies or other video programming on 
request, similar to cable television's Pay-Per-View. 
Voice Mail
Enables callers to leave a message much like an answerphone but this message can 
then be reviewed, copied, stored, annotated and forwarded to one or many people 
in one go. Sometimes called voice messaging. 
Voice over IP
The ability to make calls and send faxes over IP-based data networks such 
as the Internet, whilst simultaneously being online. It overcomes the problem of 
tying up your only telephone line whilst browsing the web as calls can be made 
at the same time. 
VPN
Virtual private network is, a network that is constructed by using public wires 
to connect nodes. For example, there are a number of systems that enable you to 
create networks using the Internet as the medium for transporting data. These 
systems use encryption and other security mechanisms to ensure that only 
authorised users can access the network and that the data cannot be intercepted.
WAN 
Wide area network is a computer network that spans a large geographic area. 
Typically, a WAN consists of two or more local-area networks (LANs). Computers 
connected to a wide-area network are often connected through public networks, 
such as the telephone system. They can also be connected through leased lines or 
satellites. The Internet is a good example of a large WAN. 
WLL 
Wireless Local Loop, another name for fixed wireless. 
World wide web 
Born out of the Internet, the World Wide Web is a collection of domains 
throughout the world containing documents that are available for all and anyone 
to view. Each domain has its own unique domain address, such as ours - 
www.telehouse.net 
X.25
X.25 is an internationally accepted protocol allowing terminals and 
computers to be connected to a Packet Switched Data Network (PSDN).It is a way 
to format information with an address and instructions, and allows a high degree 
of connectivity. X.25 essentially specifies the format for transmitting data 
between two devices.